SHIPPING POLICY

Shipping Policy for Rider Apparel

At Rider Apparel, we are dedicated to ensuring that your orders are delivered timely and reliably. Please review our comprehensive shipping policy for detailed information on our shipping methods, costs, delivery times, and other essential aspects.

1. Shipping Methods and Costs

Shipping Type	Delivery Time	Cost	Carrier
Domestic Shipping (UK)	1-2 business days	Free on orders over £200	Royal Mail
Standard International Shipping	5-14 business days	Varies by destination	Royal Mail Standard
Expedited International Shipping	3-7 business days	Varies by destination	FedEx Express

2. Delivery Times

At Rider Apparel, we prioritize timely delivery to ensure you receive your order as quickly as possible. Please note that delivery times may vary based on the shipping method selected, the destination country, and local customs clearance processes.

Shipping Type	Details
Domestic Shipping (UK)	Standard Delivery Time: 1-2 business days Major cities: Often 1 day Remote or rural areas: May extend to 2 days Processing Time: 1-2 business days Delivery Days: Monday to Friday, excluding public holidays
Standard International Shipping	Europe: 5-7 business days North America: 5-14 business days Asia-Pacific and Australia: 8-12 business days Other regions: Up to 14 business days Customs and Duties: May cause delays, customer responsible for fees
Expedited International Shipping (FedEx Express)	Europe: 3-5 business days North America: 3-7 business days Asia-Pacific and Australia: 4-7 business days Priority Handling: Faster processing and early dispatch Weekend Delivery: Possible in some locations, not guaranteed

3. Tracking Your Order

Once your order has shipped, you will receive a confirmation email containing your tracking number and a link to track your package in real-time through Royal Mail's or FedEx's tracking system.

4. Customs Duties and Taxes

For international orders, additional charges such as customs duties, taxes, and import fees may apply. These fees are the responsibility of the recipient. Please check with your local customs office to understand any applicable charges before placing your order.

5. Contact Us

Contact Method	Details
Email	contact@riderapparel.co.uk
Phone	+44 737 965 471

Frequently Asked Questions (FAQ)

Question	Answer
1. How can I track my order?	You will receive a confirmation email with your tracking number and a link to track your package via Royal Mail or FedEx once your order has been shipped.
2. What are the shipping costs?	Domestic shipping (within the UK) is free for orders over £200. International shipping costs vary depending on the destination, and additional fees such as customs duties may apply.
3. How long does it take for my order to be processed?	We aim to process all orders within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
4. Do you ship internationally?	Yes, we offer international shipping to selected countries via Royal Mail or FedEx. Delivery times vary based on the shipping method (Standard or Express) and destination.
5. What if my package is lost or damaged?	If your package is lost or has not arrived within the estimated delivery timeframe, or if it arrives damaged, please contact us at contact@riderapparel.co.uk and we will assist you in resolving the issue.